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总结
报道称，多家大型科技公司正加紧说服零售商把人工智能嵌入几乎所有环节，从线上导购与客服机器人、个性化推荐，到门店摄像头分析、货架补货、库存与定价预测乃至防损。CES与NRF等会议上，零售高管将AI视为提升效率和全渠道体验、缓解劳动力紧张的工具，同时担忧改造与算力成本、数据获取与隐私合规、算法偏见及对员工岗位的冲击，行业或出现新一轮“AI军备竞赛”。
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Tech Firms Are Persuading Retailers to Put A.I. Everywhere The New York Times I saw the future of retail, and it's all AI The Verge What 10 retail executives have to say about AI Retail Dive NRF 2026: As Omnichannel Evolves, Staying Connected Is the Expectation BizTech Magazine The biggest agentic AI announcements from CES and NRF Marketing Brew
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